FAQ
Community Care Services
What services does Rokon Community Care Center provide?
We provide supportive living services, assistance with daily living activities, and community integration support for individuals who require care in a safe and structured environment.
Who qualifies for supportive living services?
Supportive living services are available for individuals who require assistance with daily activities due to developmental or physical challenges. Eligibility may depend on assessments and applicable program guidelines.
Are your staff trained and qualified?
Yes. Our staff are trained professionals committed to providing person-centered care with respect, safety, and professionalism.
How do I refer someone for care services?
You may contact our office directly or submit a request through our Contact Us page to begin the referral process.
Transportation Services
What type of transportation services do you offer?
We offer non-emergency transportation for medical appointments, grocery shopping, church services, community events, and visits with family and friends.
Do you provide transportation for medical appointments?
Yes. We provide safe and dependable transportation for scheduled medical appointments and other essential services.
Are your drivers trained?
All drivers are trained to provide professional and courteous transportation services while prioritizing safety and punctuality.
Can transportation be scheduled in advance?
Yes. We recommend scheduling transportation services in advance to ensure availability.
Notary Services
What types of documents can you notarize?
We notarize a variety of legal and business documents, including affidavits, agreements, consent forms, and more.
Do you offer mobile notary services?
Yes. Mobile notary services may be available based on scheduling and location.
Do I need an appointment for notary services?
Appointments are recommended to ensure prompt service.
How do I refer someone for care services?
You may contact our office directly or submit a request through our Contact Us page to begin the referral process.
PrintSecure & Background Check
What is included in your background check services?
We provide digital fingerprinting and background check processing in coordination with the Ohio Bureau of Criminal Investigation and the Federal Bureau of Investigation.
How long does it take to receive background check results?
Processing times are determined by BCI, FBI, or the requesting agency. Rokon Group LLC does not control the speed or outcome of background check results.
Who needs fingerprinting services?
Fingerprinting services are commonly required for employment background checks, licensing, immigration requirements, volunteer programs, and state or federal compliance.
Do you handle personal information securely?
Yes. All fingerprinting and background check services are conducted with strict confidentiality and professionalism in compliance with applicable guidelines.