SITE VISIT POLICIES

Rokon Group LLC (DBA: Rokon Community Care Center, Rokon Transportation Services, Rokon PrintSecure, Rokon Notary Services)

Privacy Policy
Effective Date: [Insert Date]

  1. Introduction

Rokon Group LLC (“Company,” “we,” “our,” or “us”) respects the privacy, dignity, and personal identity of every client we serve. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our website or use our services.

This policy applies to all services offered under:

Rokon Community Care Center
Rokon Transportation Services
Rokon PrintSecure
Rokon Notary Services

By using our website or services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

A. Personal Information

Full name
Phone number
Email address
Mailing address
Date of birth (if required for service eligibility)
Government-issued ID (for notary or identity verification purposes)
Insurance or Medicaid information (if applicable)

B. Service-Related Information

Appointment details
Transportation pickup/drop-off locations
Documentation required for service delivery

C. Website Usage Information

IP address
Browser type
Pages visited
Date and time of visit

  1. How We Use Your Information

We use collected information to:

Provide requested services
Verify identity (when legally required)
Schedule appointments
Process service documentation
Communicate with clients
Improve our website and services
Comply with legal and regulatory requirements

We collect only the information necessary to perform our services effectively and lawfully.

  1. Protection of Personal Identity and Confidentiality

We are committed to protecting your personal identity and sensitive information.

We implement:

Secure data storage systems
Restricted access to authorized personnel only
Confidentiality agreements for staff
Reasonable administrative, technical, and physical safeguards

If applicable, we comply with relevant federal and state privacy laws, including healthcare confidentiality requirements.

  1. Non-Discrimination Statement

Rokon Group LLC provides services without discrimination based on race, color, religion, gender, national origin, age, disability, or any other protected characteristic under applicable law.

We respect the dignity and identity of every individual we serve.

  1. Sharing of Information

We do not sell, rent, or trade personal information.

We may share information only:

When required by law
With authorized government agencies (if legally mandated)
With service partners strictly for service fulfillment
With client consent

  1. Identity Verification

For certain services (such as notary services), we are legally required to verify identity using valid government-issued identification. This is done solely to prevent fraud and comply with state law.

  1. Data Retention

We retain personal information only as long as necessary to:

Fulfill service obligations
Meet legal and regulatory requirements
Maintain proper business records

After that period, records are securely destroyed or deleted.

  1. Your Rights

You may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion where legally permissible
Ask questions about how your data is used

To exercise these rights, please contact us using the information below.

  1. Cookies and Website Tracking

Our website may use cookies to improve user experience and analyze website traffic. You may disable cookies through your browser settings.

  1. Children’s Privacy

Our services are not directed toward children under 13 without parental or guardian involvement. We do not knowingly collect information from children without proper authorization.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.